Job details
- JobBank Id: 44996713
- JobSeekr Id: 422930
- User Support Technician
- Mississauga, ON
- 385 Traders Blvd East
- Full time
- CELLNTELL DISTRIBUTION INC.
- $36.07
- 30 hours per week
Overview
Languages
English
Education
- Bachelor’s degree
Experience
1 to less than 7 months
Hybrid
Work must be completed both in person and remotely.
Work setting
- Willing to relocate
- Private sector
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Internet
- Wireless networks
Additional information
Transportation/travel information
- Willing to travel
Work conditions and physical capabilities
- Manual dexterity
- Attention to detail
Personal suitability
- Client focus
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
Other benefits
- Free parking available
- Team building opportunities