Job details
- JobBank Id: 41864915
- JobSeekr Id: 263419
- Technical Support Supervisor
- North York, ON
- Full time
- Apollo Health & Beauty Care Inc.
- $31.00
- 30 hours per week
Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Additional information
Work conditions and physical capabilities
- Repetitive tasks
- Attention to detail
Personal suitability
- Team player
- Ability to multitask