Settlement Worker – Community Services in Hamilton

Work site environment

• Settlement services for new immigrants

Work setting

• Social service or charity agency
• Community centre

Responsibilities

Tasks

• Administrative and office activities
• Appraise clients’ needs or eligibility for specific services
• Perform administrative tasks
• Conduct social research
• Conduct follow-up assessments
• Develop, co-ordinate and implement the delivery of specific services within the community
• Resolve conflict situations
• Conduct individual and group counselling sessions
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Accompany clients to appointments and social outings

Experience and specialization

Computer and technology knowledge

• Electronic mail
• MS Office

Area of work experience

• Immigration
• Community service organization

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Valid driver’s licence

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Attention to detail

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Mileage paid
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance
• Maternity and parental benefits

Other benefits

• Learning/training paid by employer
• Wellness program