Job details
- JobBank Id: 44498097
- JobSeekr Id: 379844
- Manager, Accommodation Services
- Canmore, AB
- Full time
- Rockies Rentals
- $37.50
- 30 to 44 hours per week
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Hospitality administration/management, general
- Hotel/motel administration/management
- Hotel, motel, and restaurant management
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers’ complaints or concerns
- Establish work schedules
- Organize and maintain inventory
- Schedule and co-ordinate work on sites
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Requisition or order materials, equipment and supplies
- Prepare and submit reports
- Plan for required documentation and for pre- and post-distribution of documentation (itineraries, evaluations etc.)
- Plan schedules, goals and objectives
- Establish work schedules and procedures
- Co-ordinate activities with other work units or departments
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Communicate with other workers to co-ordinate the preparation and completion of work assignments
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- MS Word
- Quick Books
- Central reservation system (CRS)
- MS Excel
- MS Office
- MS Outlook
- MS Windows
- Google Drive
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Valid driver’s licence
Work conditions and physical capabilities
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Benefits
Other benefits
- Free parking available
- On-site amenities
- Other benefits