Job details
- JobBank Id: 41848047
- JobSeekr Id: 257102
- Front Desk Hotel Clerk
- Whitehorse, YT
- 102 Wood St
- Full time
- River View Hotel
- $18.47
- 35 hours per week
Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests’ departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Perform light housekeeping and cleaning duties
Experience and specialization
Computer and technology knowledge
- Word processing software
- Computerized bookkeeping system
- Spreadsheet
- Internet
- Opera
Additional information
Work conditions and physical capabilities
- Overtime required
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player