Job details
- JobBank Id: 42535817
- JobSeekr Id: 321785
- Front Desk Clerk, Hotel
- Hope, BC
- 377 Old Hope Princeton Way
- Full time
- Canadas Best Value Inn
- $35.00
- 40 hours per week
Overview
Languages
English
Education
-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Reliability