Job details
- JobBank Id: 44793796
- JobSeekr Id: 401888
- Customer Service Representatives Supervisor – Financial Services
- Richmond, , BC
- Full time
- KINGMARK (CANADA) CURRENCY EXCHANGE INC
- $35.00
- 30 to 40 hours per week
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Authorize routine deposits and withdrawals
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Organize and maintain inventory
Supervision
- Customer service clerk
- 5-10 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Excellent oral communication
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits