Job details
- JobBank Id: 44792088
- JobSeekr Id: 401890
- Customer Service Representatives Supervisor – Financial Services
- Mississauga, ON
- Full time
- Remitbee
- $36.00 to $37.00
- 30 to 35 hours per week
Overview
Languages
English
Education
- Bachelor’s degree
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Ensure compliance with government regulations
- Participate in recruitment events
Supervision
- 5-10 people
Additional information
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Organized
- Team player
Benefits
Health benefits
- Health care plan