Job details
- JobBank Id: 42688176
- JobSeekr Id: 334138
- Clerk, Hotel Front Desk
- Caraquet, NB
- 9 Avenue Du Carrfour
- Full time
- Super8 Caraquet
- $16.00
- 30 to 40 hours per week
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Overtime required
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player