Job details
- JobBank Id: 41961881
- JobSeekr Id: 269956
- Agent, Station Services – Airline
- Fort McMurray, AB
- Full time
- W.M.K holdings Ltd.
- $21.00
- 160 hours per month
Overview
Languages
English
Education
-
Secondary (high) school graduation certificate - or equivalent experience
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
Responsibilities
Tasks
- Pre-flight documentation
- Relay messages to operations control and downline stations
- Maintain work records and logs
- Process bills of lading, cargo manifests or other documents
- Trace missing baggage and/or cargo shipments
- Weigh cargo items
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Clerical duties (i.e. faxing, filing, photocopying)
- Help customers plan travel time and routes
- Make, cancel and change flight reservations
- Prepare and issue tickets and receipts
- Process money, cheques and credit/debit card payments
- Provide customer service
- Work with minimal supervision
Credentials
Certificates, licences, memberships, and courses
- Restricted Radio Operator’s Licence
Experience and specialization
Computer and technology knowledge
- Central reservation system (CRS)
- Database software
- Multi-line switchboard
- Spreadsheet
- Internet
Type of experience
- Airline reservation
- Airport ticket sales
- Baggage check-in
- Call centre
- Cargo check-in
- Sales and marketing
- Travel agency
Additional information
Transportation/travel information
- Own transportation
- Own vehicle
- Public transportation is not available
- Travel expenses not paid by employer
- Valid driver’s licence
Weight handling
- Up to 23 kg (50 lbs)
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits