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1 week ago
Job details
- JobBank Id: 41889692
- JobSeekr Id: 262917
- Customer Service Representative Supervisor
- Markham, ON
- 8300 Woodbine Ave
- Full time
- Bay Street Group Inc.
- $32.00 to $35.00
- 30 hours per week
Overview
Languages
English
Education
-
College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Recruit and hire staff
- Co-ordinate, assign and review work
Supervision
- Customer service clerk
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Client focus
- Organized
- Reliability
- Team player