Customer Service Supervisor (except Financial Services) in Calgary

Job details

  • JobBank Id: 42685837
  • JobSeekr Id: 333883
  • Customer Service Supervisor (except Financial Services)
  • Calgary, AB
  • Full time
  • Yardworx
  • $22.00 to $25.00
  • 40 to 44 hours per week

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Co-ordinate activities with other work units or departments
  • Examine and verify the accuracy of work
  • Identify workers’ training needs
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Supervision

  • Customer service clerk
  • Information clerks
  • 5-10 people
  • Data entry clerks

Credentials

Certificates, licences, memberships, and courses 

  • First Aid Certificate

Experience and specialization

Computer and technology knowledge

  • MS Office

Area of work experience

  • Quality assurance or control

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Reliability
  • Team player

Benefits

Other benefits

  • Other benefits

Hiremaple is a highly professional and efficient digital recruitment platform that endeavours to simplify and streamline job search and hiring process.

Address

7030 Woodbine Avenue suite 500 Markha,
Ontario, L3R 6G2

+1 (647) 933-0827

+1 (470) 632-1827