Job details
- JobBank Id: 42099353
- JobSeekr Id: 329922
- Travel Consultant
- Markham, ON
- 1211 Denison Street
- Full time
- GLP Worldwide Expedition Travel and Tours
- $52,500 to $55,000
- 35 hours per week
Overview
Languages
English
Education
-
Secondary (high) school graduation certificate - or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Dutch
- Chinese
Work setting
- Office building
Responsibilities
Tasks
- Attend to other financial transactions, such as plane tickets and travel insurance
- Calculate cost of travel and accommodations
- Handle reimbursement in case of transportation and hotel reservations cancellation
- Recommend suitable products
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
- Promote sales to existing clients
- Arrange travel, related itineraries and make reservations
Credentials
Certificates, licences, memberships, and courses
- Travel Industry Council of Ontario (TICO)
Experience and specialization
Computer and technology knowledge
- MS Office
Travel bookings
- Business travel
- Leisure travel
- Individual travel
- Group travel
- International travel
- Adventure travel
- Cruise ship
Additional information
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
- Sitting
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Dedication