Support Worker – Social Services in St. John's

Work site environment

• Corrections
• Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Crime prevention
• Services for the homeless

Work setting

• Urban area
• Community agency
• Various locations
• Social service or charity agency

Responsibilities

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Appraise clients’ needs or eligibility for specific services
• Perform administrative tasks
• Implement life skills workshops
• Assess client’s relevant skill strengths and development needs
• Conduct follow-up assessments
• Develop, co-ordinate and implement the delivery of specific services within the community
• Provide suicide and crisis intervention
• Resolve conflict situations
• Implement behaviour management programs
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Screen, recruit and train volunteers and support staff
• Accompany clients to appointments and social outings

Supervision

• 11-15 people

Credentials

Certificates, licences, memberships, and courses 

• Applied Suicide Intervention Skills Training (ASIST)
• Mental health first aid Certificate
• Non-violent Crisis Intervention (NVCI) Certificate
• Cultural Awareness Training
• First Aid Certificate
• CPR Certificate

Experience and specialization

Target audience

• Aboriginal groups
• Culturally diverse groups
• Elderly
• Females
• Males
• Persons with an intellectual disability
• Persons with learning disabilities
• Persons with mental health disabilities
• Persons with physical disabilities
• Street population
• Young offenders

Computer and technology knowledge

• Electronic mail
• MS Office

Area of work experience

• Community service organization

Additional information

Security and safety

• Basic security clearance
• Enhanced reliability security clearance
• Criminal record check
• Driver’s validity licence check

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver’s licence

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• As per collective agreement
• Group insurance benefits
• Life insurance
• Mileage paid

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available
• Team building opportunities