Job details
- JobBank Id: 44466471
- JobSeekr Id: 379975
- Night Supervisor – Hotel
- Dieppe, NB
- 502 Kennedy St. Dieppe, NB
- Full time
- Coastal Inn Moncton/Dieppe
- $18.00 to $20.00
- 32 to 44 hours per week
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Relocation costs not covered by employer
- Hotel, motel, resort
- Hospitality industry
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests’ departures, calculate charges and receive payments
- Perform light housekeeping and cleaning duties
- Exchange foreign currency
- Co-ordinate work activities with other departments
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Maintain an inventory of vacancies, reservations and room assignments
Experience and specialization
Computer and technology knowledge
- Word processing software
- Spreadsheet
- Multi-line switchboard
- Internet
- Database software
- Central reservation system (CRS)
Additional information
Transportation/travel information
- Own transportation
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Reliability
- Resourcefulness
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available