Job details
- JobBank Id: 44851125
- JobSeekr Id: 405201
- Hotel Clerk
- Lethbridge, AB
- 4070 2nd Ave S
- Full time
- Quality Inn & Suites
- $17.00
- 32 to 35 hours per week
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
- Relocation costs covered by employer
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Perform front desk duties
- Establish work schedules and procedures
- Co-ordinate activities with other work units or departments
- Requisition materials and supplies
- Perform same duties as workers supervised
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Tight deadlines
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Initiative
- Accurate
- Interpersonal awareness