Job details
- JobBank Id: 44602858
- JobSeekr Id: 384066
- Front Desk Clerk, Hotel
- Marystown, NL
- 180-190 Ville Marie Drive
- Part time leading to full time
- Marystown Hotel & Convention Centre
- $18.96 to $19.96
- 24 to 40 hours per week
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Benefits
Financial benefits
- As per collective agreement
- Group insurance benefits
- Life insurance
- Night shift premium
Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available