Department Store Manager in Ontario

Work setting

• Import and export firm

Responsibilities

Tasks

• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Negotiate prices, discounts, credit terms and transportation arrangements with suppliers
• Develop and implement marketing and advertising and sales strategies
• Represent companies that export and import products or services to and from foreign countries
• Evaluate customer service and store environments
• Plan, direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
• Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions

Experience and specialization

Technical experience

• Import and export products

Area of work experience

• International trade

Area of specialization

• Shipping and receiving
• Trading

Additional information

Work conditions and physical capabilities

• Attention to detail