Job details
- JobBank Id: 42531829
- JobSeekr Id: 321535
- Customer Service Supervisor (except Financial Services)
- Port Coquitlam, BC
- Full time
- M2 Distribution Ltd
- $35.00
- 30 hours per week
Overview
Languages
English
Education
-
Bachelor’s degree
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
Supervision
- Customer service clerk
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Vision care benefits