Job details
- JobBank Id: 41845215
- JobSeekr Id: 256839
- Customer Service Representative Supervisor
- Halifax, NS
- Full time
- 4 J Logistics Inc.
- $27.00
- 35 hours per week
Overview
Languages
English
Education
-
College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Identify workers’ training needs
- Prepare and submit reports
- Train staff/workers in job duties, safety procedures and company policies
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Supervision
- 11-15 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Overtime required
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Team player