Community And Social Services Worker in Ottawa

Work site environment

• Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)

Work setting

• Drug and alcohol rehabilitation centre
• Social service or charity agency

Responsibilities

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Appraise clients’ needs or eligibility for specific services
• Perform administrative tasks
• Assess client’s relevant skill strengths and development needs
• Conduct follow-up assessments
• Develop, co-ordinate and implement the delivery of specific services within the community
• Provide suicide and crisis intervention
• Resolve conflict situations
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Accompany clients to appointments and social outings

Credentials

Certificates, licences, memberships, and courses 

• Applied Suicide Intervention Skills Training (ASIST)
• Understanding and managing aggressive behaviour (UMAB) course
• Non-violent Crisis Intervention (NVCI) Certificate
• Cultural Awareness Training
• First Aid Certificate
• CPR Certificate

Experience and specialization

Target audience

• Aboriginal groups
• Culturally diverse groups
• Elderly
• Males
• Persons who are deaf/hard of hearing
• Persons with an intellectual disability
• Persons with learning disabilities
• Persons with mental health disabilities
• Persons with physical disabilities

Computer and technology knowledge

• Electronic mail
• MS Office

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Physically demanding

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Judgement
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available