Job details
- JobBank Id: 41917555
- JobSeekr Id: 263143
- Airline Sales And Service Agent
- Toronto, ON
- Full time
- 12765641 Canada Inc.
- $20.00
- 80 hours bi-weekly
Overview
Languages
French
Education
-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Maintain work records and logs
- Assist clients/guests with special needs
- Clerical duties (i.e. faxing, filing, photocopying)
- Help customers plan travel time and routes
- Make, cancel and change flight reservations
- Prepare and issue tickets and receipts
- Process money, cheques and credit/debit card payments
- Provide customer service
- Reserve seats for general public, travel agencies and tour companies
Credentials
Certificates, licences, memberships, and courses
- Reservations Training Course
- Travel Counsellor Training Course
Experience and specialization
Type of experience
- Airline reservation
- Call centre
- Sales and marketing
- Travel agency
Additional information
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Team player