Job details
- JobBank Id: 44916048
- JobSeekr Id: 415639
- Airline Reservation Agent
- Whitehorse, YT
- Full time
- Air North, Yukon's Airline
- $23.00
- 35 to 40 hours per week
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Answer telephone and relay telephone calls and messages
- Help customers plan travel time and routes
- Make, cancel and change flight reservations
- Prepare and issue tickets and receipts
- Process money, cheques and credit/debit card payments
- Provide customer service
- Work with minimal supervision
- Train or assist in the training of other workers
Credentials
Certificates, licences, memberships, and courses
- Call Centre Training
- Reservations Training Course
Experience and specialization
Type of experience
- Airline reservation
- Call centre
- Travel agency
Additional information
Personal suitability
- Client focus
- Efficient interpersonal skills
- Interpersonal awareness
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Life insurance
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Parking available