Job details
- JobBank Id: 44533581
- JobSeekr Id: 380461
- Agent, Customer Service – Airline
- Sydney, NS
- Part time
- Allied Aviation
- $17.75
- 10 to 25 hours per week
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Assign seats to passengers using computer reservation systems
- Check passenger baggage to determine those which are oversized and overweight to ensure travel standards are met
- Prepare boarding passes for passengers
- Calculate load weights for aircraft compartments
- Plan load for aircraft
- Pre-flight documentation
- Relay messages to operations control and downline stations
- Process bills of lading, cargo manifests or other documents
- Trace missing baggage and/or cargo shipments
- Assist clients/guests with special needs
- Attend boarding gates and assist pre-boarding passengers
- Make, cancel and change flight reservations
- Prepare and issue tickets and receipts
- Process money, cheques and credit/debit card payments
- Provide customer service
- Reserve seats for general public, travel agencies and tour companies
- Work with minimal supervision
Additional information
Security and safety
- Airport security clearance
Personal suitability
- Dependability
- Excellent oral communication
- Flexibility
- Initiative
- Judgement
- Organized
- Team player
Benefits
Financial benefits
- As per collective agreement
Other benefits
- Free parking available
- Parking available