Job details
- JobBank Id: 45003860
- JobSeekr Id: 422917
- User Support Technician
- St. John's, NL
- 320 Torbay Road
- Full time
- TechGenx
- $32.40
- 30 to 40 hours per week
Overview
Languages
English
Education
- College/CEGEP
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Additional information
Personal suitability
- Accurate
- Efficient interpersonal skills
- Ability to multitask
- Time management