Job details
- JobBank Id: 44954337
- JobSeekr Id: 420119
- Front Desk Hotel Clerk
- Kelowna, BC
- Full time
- The Royal Anne Hotel
- $19.50 to $21.50
- 35 to 40 hours per week
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service