Travel Consultant in St. Paul

Work setting

• Travel agency

Responsibilities

Tasks

• Attend to other financial transactions, such as plane tickets and travel insurance
• Calculate cost of travel and accommodations
• Recommend suitable products
• Investigate new travel areas, hotels and other amenities
• Manage difficult situations with customers
• Sell travel products and travel insurance
• Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
• Attend to cancellations and schedule changes
• Develop contact lists
• Make transportation and accommodation reservations using computerized reservation and ticketing system
• Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

Experience and specialization

Travel bookings

• Business travel
• Government travel
• Leisure travel
• Individual travel
• Group travel
• Domestic travel
• International travel
• Adventure travel
• Cruise ship

Area of specialization

• Sales

Economic specialization

• Retail business

Additional information

Work conditions and physical capabilities

• Attention to detail
• Sitting

Own tools/equipment

• Computer
• Internet access
• Printer

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Dedication

Benefits

Financial benefits

• Commission

Other benefits

• Free parking available
• Team building opportunities