Job details
- JobBank Id: 41382981
- JobSeekr Id: 271177
- Customer Service Supervisor (except Financial Services)
- Halifax, NS
- Full time
- Space-Time-Beyond Immigration Services Inc.
- $27.00
- 35 hours per week
Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Prepare and submit progress and other reports
- Supervise and co-ordinate activities of workers
- Monitor the performance of computer systems and networks
Experience and specialization
Computer and technology knowledge
- MS Office
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Other benefits
- Parking available