Job details
- JobBank Id: 41803798
- JobSeekr Id: 252549
- Front Desk Hotel Clerk
- Whitehorse, YT
- Full time
- Eagle Plains Hotel
- $18.47
- 36 to 42 hours per week
Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Rural area
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
Additional information
Work conditions and physical capabilities
- Fast-paced environment
Benefits
Health benefits
- Health care plan
Other benefits
- Free parking available
- Parking available